Privacy policy

Privacy Policy

This policy describes how Creollane di Anna — Gioielli Handmade ("Data Controller") collects, uses, and protects the personal data of users who visit the website creollanedianna.it, in compliance with Regulation (EU) 2016/679 (GDPR) and Legislative Decree 196/2003 (Privacy Code).

Data Controller

Creollane di Anna — Gioielli Handmade
Email: info@creollanedianna.it

Data Collected and Purposes

Personal data is collected only when the user performs specific actions on the site:

Purchase: name, surname, shipping and billing address, email address, phone number (if provided), payment data (securely managed by Shopify Payments — the Data Controller does not have access to card details).
Contact: name and email address provided via the contact form or direct email.
Browsing: anonymous technical data automatically collected by Shopify (IP address, browser type, pages visited) to ensure the proper functioning of the site.

Legal Basis for Processing

Performance of the sales contract (Art. 6, para. 1, lett. b GDPR)
Fulfillment of legal, fiscal, and accounting obligations (Art. 6, para. 1, lett. c GDPR)
Legitimate interest of the Data Controller for website management (Art. 6, para. 1, lett. f GDPR)

Data Retention

Order data is retained for the time necessary to fulfill fiscal and legal obligations (minimum 10 years according to Italian law). Contact data is retained until the request is resolved.

Data Sharing

Personal data is not sold or transferred to third parties for commercial purposes. It may be shared exclusively with:

Shopify Inc. — e-commerce platform hosting the store (based in Canada, a country deemed adequate under GDPR)
Couriers and shipping companies — for order delivery (name, surname, address, phone number)
Payment processors — for secure transaction processing

Data Subject Rights

Pursuant to Articles 15–22 of the GDPR, you have the right to:

Access your personal data
Request its rectification or erasure
Object to processing or request its restriction
Request data portability
File a complaint with the Italian Data Protection Authority (www.garanteprivacy.it)

To exercise your rights, please write to: info@creollanedianna.it

Cookies

The website uses only technical cookies necessary for the functioning of the Shopify platform (session, cart, preferences). No profiling or third-party tracking cookies are used.